Fire Alarms – Do I need one in my rental property

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  • Fire Alarms – Do I need one in my rental property

Do landlords have to provide smoke alarms?

It is a requirement of the law for landlords to install working smoke and carbon monoxide alarms in their properties. This came into effect in October 2015 and is there to ensure the safety of tenants. It is therefore extremely important that landlords are aware of the requirements and responsibilities.

Do I need to ensure that they are working before a tenant moves in?

Yes, landlords are responsible to test the smoke and fire alarms. They must be tested before a tenant moves in. Carbon monoxide alarm also must be tested. The landlord must check these at the start of every new tenancy to ensure that they work.

Does the tenant have any responsibility for the fitted smoke alarms?

Yes, from the first day of the tenancy. The tenant is responsible to change the batteries there after. It is for the tenant to replace these during the term of the tenancy. They must also not tamper or hinder these at any point.

Are carbon monoxide detectors and smoke alarms both necessary?

The regulations state to install smoke alarms on every storey. Also, that a carbon monoxide detector be installed in any room containing a solid fuel burning appliance. Carbon Monoxide detectors are not a replacement for smoke alarms, they are an addition.

Also, gas appliances can emit carbon monoxide. So, we would expect and encourage reputable landlords to fit carbon monoxide alarms in rooms that have gas powered appliances. For example, a kitchen or utility room.

The government have written a Q&A booklet in regards to smoke and carbon monoxide alarm regulations 2015 – https://www.gov.uk/government/publications/smoke-and-carbon-monoxide-alarms-explanatory-booklet-for-landlords/the-smoke-and-carbon-monoxide-alarm-england-regulations-2015-qa-booklet-for-the-private-rented-sector-landlords-and-tenants

Do you know where to fit the alarms?

 Unfortunately, the regulations do not stipulate the ideal alarm placement. Just that at least one smoke alarm should be on every storey. Also, that a carbon monoxide detector should be in every room containing a solid burning fuel appliance. We would suggest following the individual manufacturer’s instructions when installing the alarm. It is best to fit smoke alarms to the ceiling. These should be in hallways or landings. Fitting these at head height on a wall/shelf is advised. They should also be between one to three metres from the potential source of the carbon monoxide.

Gas and electric safety certificates.

There are huge amount of health and safety regulations landlords now have to comply with. There are consistent new rules. These will change even further with more legislation coming through. It is important that you are aware of these. They include electrical reports and gas safeties.

Landlords need to have the electrics checked by an electrician from the 1st June for all the new tenancies. Where there are existing tenancies these need to be done by the 1st April 2021. EICR’s must now be carried out every 5 years.

You need to also ensure that any changes are made. If you do not keep up with the regulations, you could end up having £10,000’s worth of fines. You could even have your tenant get injured and your insurance company may not pay out.

If you wanted an insurance quote don’t hesitate to contact our sister company iInsure365.

What are the fire safety regulations for rented properties in England?

Please note fire regulations for rental properties are laid out of various acts and get updated on regular basis.

The key laws are as follows;

The Housing Act 2004, including the Housing Health Safety Rating System known as (HHSRS).

This lays down the main requirements on fire safety in a rented home. It includes ensuring tenants can easily escape in case of fire. You must almost do repairs to the property in a timely manner. These relate to fire requirements.

Furniture and Furnishings (Fire Safety) Regulations 1998 – 1999, 1993 and 2010.

When letting a furnished property these rules are very relevant. Regulations apply to things such as sofas, sofa beds, mattress’ and even beanbags.

The Regulatory Reform (Fire Safety Order 2005)

These regulations cover fire safety in shared communal areas especially in a block of flats. This is the case even if you own a whole block of flats.

The Smoke Carbon Monoxide Alarm (England) Regulations 2015.

Landlords must ensure that there are warning signs within the property. This is to alert the tenant in case of a fire. They vary from different parts of the United Kingdom, so it is important that you check.

Homes (Fitness for Human Habitation) Act 2018.

This was a brand-new law that came into existence in March 2019. It has now been law since 2020. It means landlords need to ensure that the property is safe, healthy, and free from faults. There must be no reason to cause serious harm to a tenant. They can include such things as fire safety and if it makes it unsafe to live in. There are time limits on carrying out repairs. Carrying these out within a reasonable time is essential. This includes damp. Landlords must carry out repairs within a timely manner. If not, compensation can be applied by the courts.

Building Regulations

If you refurbish your property it must in accordance with building regulations. These change on a yearly basis, so it is important for you to check. When employing somebody to do the work, you will need to check the regulations are adhered to. There are various lettings standards under building regulations consent.

When a HMO is involved there are additional safety rules. These may change from area to area. For instance, in Brighton there is additional licencing. Planning consents may also be required. You should also check with your local authorities. These can change on a regular basis. They may include providing fire extinguishers and fire blankets. Every local authority is different.

What are the fire safety regulations for landlords in England?

There are many regulations, and you should always contact health and safety to check or your letting agent.

The Housing Act 2004, including Housing Health and Safety Rating System (HHSRS).

The key requirements and regulations for rented property are laid out by HHSRS. You will need to know as a landlord that your tenants are protected by accidents such as electric shocks, fire, burns and scolds.

Your responsibilities are as follows.

  • To ensure that fire escape routes are clear and checking your tenants understand that they need to do the same.
  • Making sure that there are no fire hazards near areas where fires may start. For example, ensuring electrical leads and tea towels are not kept near oven. Combustible objects should not be stored near boilers or fuse boxes.
  • Only allow a “spark” type device to be used when lighting a gas cooker, as opposed to matches.
  • You need to ensure that appliances are safe for instance having a PAT test (Portable Appliance Test).
  • Ensure that electrical appliances have a British or European safety mark.

Some local authorities have difference rules. You can also talk to your local housing officer to find out what they are.

Furniture and Furnishings (Fire Safety) Regulations 1998/1999, 1993 and 2010.

The fire regulations require you to check that there are appropriate display labels that manufactures are legally required to supply. The only items that may not have them are mattresses, bed bases, pillows, cushions and covers. You need to check the labels before you buy furniture and furnishings.

Periodic inspections should take place with your tenant. You should ensure that these labels have not been taken off by the tenant. Ensuring any changes on the inventory are taken place with photos as well.

An inventory is so important as it provides an independent record of what you put in the property. If a fire were to break out through a tenant’s responsibility you would have evidence of this. This is an important document to cover yourself. If you require information, please do not hesitate to speak to us about having an inventory.

The Regulatory Reform (Fire Safety) Order 2005.

You should assess the fire risk assessment of your property. You can do this if you feel you are competent. If you do not feel you are competent you need to employ a professional. A fire risk assessment is critical for all let properties over a period. Please attached here the government guidelines on this.

The fire safety order is essential but not always easy to do. In communal areas such as landings, stairs and kitchens ensure they are kept clear of combustible items. This is to ensure that people can escape quickly and reduce the risk of anything cluttering the fire escape route.

It can be hard to enforce regardless of how diligent you are. Tenants always don’t understand or follow the rules. It is important that you explain the fire safety to them and put something in writing.

You also need to be aware that claiming “I didn’t know” to an enforcement officer in court isn’t a defence.

The best way to abide by these regulations is for rental properties to carry out a periodic risk assessment. There is no time frame on these, but it is something you should look on the government website to give you an indication.

The Smoke and Carbon Monoxide Alarm (England) Regulations 2015.

Contact your local authority. There will be a housing officer that will tell you what the local requirements are.

In England smoke alarms are required in rental properties. These need to be fitted at least on every storey of living accommodation. They need to be tested on the first day of the tenancy and this needs to be recorded. The tenants are responsible of testing the alarms to ensure they are in a working order. Regarding, problems with the battery this can be replaced by the tenant. However, if it’s the alarm itself by the landlord.

In England carbon monoxide alarms are required in rental properties where there is a solid fuel burning appliance. This is where houses wholly or partly are used as living accommodation.

It is good practice to install Carbon Monoxide alarms in your property. It only costs a few pounds, and it is irrelevant whether there is gas central heating or not. If the tenant were to suffer from Carbon Monoxide poisoning, you would be liable.

Do you need fire doors on a rented property?

The rules change on a regular basis and especially after Grenfell requirements may come into force. At this moment in time housing in multiple occupation only require fire doors. However, these consistently change so contact your local authority.

Fire safety in Houses in Multiple Occupation.

Housing in Multiple Occupation (HMO’s) normally require a license. They have enhanced safety rules. The HMO’s you may own have a normal legal requirement to ensure that they protect your property and the tenant.

These are all different from various local authorities but normally include as follows.

  • Keeping all exits clear from obstructions.
  • Making sure fire extinguishers are on each floor.
  • Blankets are in the kitchen.
  • Fire alarms are installed in the property are in working order.
  • Making fire exists clearly marked.
  • Making sure instructions and what to do in case of fire are clear and available to tenants.
  • Ideally displaying fire regulations on walls in a communal area.
  • Making sure you have an annual gas safety check.
  • Maintaining and checking the electrics and any appliances and having electrical check every 5 years.
  • Ensuring any furniture and furnishings meet the fire risk regulations.
  • Certified doors are fitted if needed.

Summary

When it comes to fire regulations and safety requirements it is critical for landlords to understand their responsibilities. A landlord should consider everything to protect your assets. You need to ensure that you do the bare minimum at least for tenants. Being confident if a fire occurs yours tenants will be alerted. That they will have enough time to escape. If there is a chance of Carbon Monoxide poising, then there should be alarms. This can be a silent killer.

Contact us on 01273 749169 if there any requirements you may have.

Fire

Landlords are required under the HHRS guidance to ensure that any threats that are accidental as apposed to arson for uncontrolled fire and smokes are taken into account. They have to ensure that assessments take place.

More than 400 people die each year as a result of accidental fires and more than 11,000 are injured. As well as burns, deaths, can be caused by gas, smoke or possible carbon monoxide poising.

Occupiers reactions on discovering fire can possibly influence escape from fire, but factors in the cause of fire can include;

  • Sources of ignition (cooking applications/space heaters/ electrical equipment)
  • Solid fuel leads to a high likelihood of fire although a fatality rate and gas/ electric space heaters.
  • Electrical distribution equipment in poor condition and the nature of harm influenced by presence/absence of automatic fire detection/fire alarm systems.
  • All landlords have a duty of care for preventive measures that could have an affect and harm of others. Landlords need to ensure the following;
  • Safe sitting for cookers, away from flammable material.
  • Property design/installs/service/maintained space heating
  • Sufficient/appropriate electrical socket outlet.
  • Properly installed/maintained/regularly checked and tested distribution board on wiring.
  • Residual current devices.
  • Fire and smoke permeable restoked materials in design of the building where possible.
  • Fire stops to cavities including ventilation and heating
  • Design and construction to the building to limit the spread of fire/smoke.
  • Properly constructed/fitted internal fire doors with self closers where appropriate.
  • Furniture to comply with current safety regulations.
  • Detectors/smoke alarms properly designed/maintained/regularly tested. This includes a weekly, quarterly and annual test.
  • Fire extinguishers and fire blankets.

Fire risk assessments.

We would always recommend to all clients to consider having a fire risk assessment carried out in respect of their property. This will show all the areas that the landlords would then be responsible in future and what has and has not been done. This allows you in the event that there is a claim for person injury or death against you to show you have done everything in your ability to maintain the property to the best of your standards. There are many cases where landlords have not carried out works and unfortunately property had died. This has lead to cases where the landlords have unfortunately subsequently gone to prison.

What about HMO’s?

HMO’s are more likely to have fires in flats rather than houses. Dwellings that are constructed after 1980 have a lower likelihood of fire however dwellings constructed before 1920 have a greater likelihood. The risk increases with the height/number of storeys and there is a new law coming into effect from the 23rd January 2022 in this regard. Therefore, you need to ensure that there are adequate means of escape between the building and the need for suitable interconnected fire alarm system. This will include emergency lighting and sprinkler systems if required. (Sprinkler systems or demisting systems are being bought in under new planning rules).

You have a responsibility and a duty to access the hazards. This includes a likelihood of fires starting. The chance of detection and its speed of spreading, and means of escape. For houses in multiple occupation the assessment needs to take into account the type and size of the building, number of different dwellings, each individual unit, degree of fire separation in each dwelling and effectiveness/presence of detection and fire alarm systems.

Therefore, it is important you are aware of your liabilities.

Do you have the proper insurance for your property?

Are you covered in the event there is a fire? Why not contact our sister company Iinsure 365 on 01273 827090 or enquiries@iinsure365.co.uk

Why not look at their google reviews as they have in excess of 150 five stars. Click here.

Finally. there are much more news articles on the website, you can read them by clicking here.

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google-review Review
Pasha Salahshouri
Pasha Salahshouri
10:40 16 Jul 24
In what became a complex purchase, in which our financial circumstance changed during conveyancing, Janey was exceptional in her management of the purchase through to completion. Her comms were consistent and reasonable, which is more than can be asked of from a selling agent. When she wasn't available (rarely), the rest of the sales team in the office were also prompt with their correspondence and also clear and concise. A great experience overall.
Ms Natalie Vivien Christou- Sapsted
Ms Natalie Vivien Christou- Sapsted
17:57 15 Jul 24
Wonderful, fair, and supportive letting agency. Highly recommended.
Cristina Mihail
Cristina Mihail
12:53 09 Jul 24
I have heard of Harringtons via Rightmove. Communication was excellent, prompt, your employees that I had the opportunity to talk too were very friendly and helpful. The whole process of viewing and renting was quick and efficient
Caleb King
Caleb King
08:01 07 Jul 24
We would like to rate you 5 for your service, the two viewings that we went to for properties were excellent. Georgie was extremely friendly and helpful with great advice and information given.Despite the difficulties around gaining our property, communication was excellent from you throughout the whole process which we really appreciated.
Anita Vasko
Anita Vasko
18:21 29 Jun 24
I recently met Georgie while searching for my current home, and she showed me a lovely apartment. I must say, she is one of the best real estate agents I have encountered over the years. She was very helpful and friendly, and most importantly, she provided answers to all my questions. I hope others also have such a pleasant and helpful experience in their search for a new home. She was amazing throughout the whole process. Thank youuuuu :)
Ryan Arnold
Ryan Arnold
23:47 26 Jun 24
Harringtons have been extremely helpful and flexible with us so far! Very glad to have them as our letting agents for our forthcoming move.
Oliver Cannon
Oliver Cannon
09:32 22 Jun 24
Beth and Georgie were easy to get hold of, trustworthy, professional and quite frankly excellent. Really quick at replying to emails and understood I can’t always be contacted via phone. Would recommend to everyone.
Maria Ruxandra Ifrim (Rux)
Maria Ruxandra Ifrim (Rux)
12:38 21 Jun 24
Janey was wonderful. As first time buyers she really ensured this process is going forward. We had a lot of trouble with the seller's solicitors, but she made sure we are always kept in the loop. We will probably use the company when we want to sell the place.
Lydia Freeman
Lydia Freeman
10:44 19 Jun 24
Very prompt, really helpful information given at viewings, an excellent experience in an otherwise stressful time of flat hunting. Thank you Georgie!
Joel Dracott
Joel Dracott
07:02 17 Jun 24
Lovely and friendly staff who are always happy to help with any problems or questions!
Collette Tupling
Collette Tupling
14:48 14 Jun 24
I run lettings portfolio with my partner in Hove, and have solely used Harrington Lettings for many, many years. The main attraction to me is their insistence of guarantors which in these particularly tough times for all of us but particularly tenants, protects us from getting caught up in the legal system which can take months, over 6 in many instances, until a bailiff is appointed and the property returned-very stressful for Landlord and tenant alike. I have always thought that Harringtons offered a great service, but I have been amazed at how this service level has been improved by the recent appointment of Beth Roberts. Beth is a "can do" person and is motivated by results and getting me the market rent initially and on tenancy renewals. Any Landlord who is feeling dissatisfied with their current Letting Agency, should give Beth a call-they will not be disappointed!
Cat Westmacott
Cat Westmacott
17:57 10 Jun 24
Generally helpful for Lettings. As with any company, sometimes need a push for a response, but often easier to speak on the phone than email. Feeling hopeful for the next year’s contract with Harringtons🤞.
Kirsty Turner
Kirsty Turner
20:50 04 Jun 24
Great experience. Everyone is so lovely and helpful over the phone at Harringtons! The best experience we have had with a letting agent in Brighton, none of the other agents in Brighton have been bothered to keep in touch and help us find a property as much as these guys. A special shoutout to the lovely lady who showed me around the flat (Georgie I believe -sorry if I got that wrong), great at answering all my questions and been very lucky in securing the first property we viewed with her (an amazing spacious flat that has everything we need - including nice storage space for our paddleboards!) Looking forward to moving into our seaside home. Thank you!
Shadan B
Shadan B
23:31 30 May 24
Great experience, very helpful staff and friendly. I wish you all the success. Thanks for your care. 💐😊
Rachel Roberts
Rachel Roberts
21:13 30 May 24
Best experience I've had with a letting agent!
Charley Besant
Charley Besant
10:25 30 May 24
So far the process with Harringtons has been amazing. We viewed 3 properties with Georgie and each time she was so informative and kind, she gave us the time we needed in each property to look around, take videos and ask questions about everything. The whole process has been easy so far and I can now happily say we found our property thanks to Georgie and the team at Harringtons.
Ainhoa Negro
Ainhoa Negro
09:15 30 May 24
Georgie at Harringtons Lettings in Brighton has been exceptional throughout my rental process. From the very beginning, her professionalism and friendliness stood out. She provided clear and prompt communication, ensuring all my questions were answered thoroughly. Georgie made the entire experience seamless, from viewing properties to finalizing the paperwork. Her attention to detail and genuine care for my needs made me feel confident and supported. I highly recommend Georgie and Harringtons Lettings to anyone looking for a top-notch rental experience in Brighton.
PRBL1
PRBL1
09:11 30 May 24
Joel Starcross
Joel Starcross
15:22 29 May 24
Beth has been an excellent agent, great communicator and enthusiastic member of the team. Highly recommended!
Jess Pond
Jess Pond
13:16 29 May 24
Had an absolutely awful experience with this company. Told me one thing on the phone and then told me another thing on email. Very mixed messages. Left 7 students homeless by putting the house back on the market with only 24 hour notice. Will never use them again. AVOID!
Roisin Lilley
Roisin Lilley
11:42 24 May 24
I recently had some problems with my previous agent and came to Beth for help! She took over the correspondence for me and sorted everything out for me! I can’t thank her enough for her patience and help!! I’d highly recommend her to other landlords that need help!
Chris Lilley
Chris Lilley
11:26 24 May 24
I’ve been a tenant with Harringtons Lettings for a while, they are great, they always sort out any issues I have quickly and efficiently, Beth in particular is really helpful and I’ll be going to her for my next rental property when I look to move in September!
Georgina Palzeaird
Georgina Palzeaird
11:21 24 May 24
Beth Roberts was a huge help when I needed to switch to a new letting agency. She was friendly and efficient and I’ve always felt I’m in safe hands.
Eliya Halim
Eliya Halim
10:26 24 May 24
Top service
Maryana Atiya
Maryana Atiya
10:20 24 May 24
Rees Harper
Rees Harper
17:53 21 May 24
Lauryn Keller
Lauryn Keller
15:20 03 May 24
Georgie was great on our viewing - super lovely, informative and honest. Thank you!
Sammi Richmond
Sammi Richmond
09:16 24 Apr 24
Well, they just contacted me via email asking for a review for money... so here, I guess.Does 3 stars get me that tenner? Probably not. Nothing terrible to say, but never had any issues with the property really. Don't enjoy that they were willing to pay for reviews though, seems sketchy.UPDATE: As the business has finally replied to my review 6 years later, I thought I would mention that I indeed have the email still as proof. Offer of £10 for a review, and to mention Rachel Erridge in the review. Also a prize of £200 to one lucky winner. The email was sent from the Harrington's admin email address. I can email the proof to whoever requests it.
Jayden Charles-Frempong
Jayden Charles-Frempong
01:20 18 Apr 24
Every interaction I've had so far with Harrington has been positive with workers responding to calls very quickly and addressing any queries efficiently.
severin severinov
severin severinov
10:05 11 Apr 24
It is very good that they do their job professionally and take care of the customers.
kate quick
kate quick
13:15 09 Apr 24
I am very happy and extremely grateful to have found Harringtons lettings and the beautiful flat that I am now living in. Not only is the flat perfect for me, ticks all the boxes and is in a great location; the whole communication/admin process was so fast and efficient. I spoke to many of the team, but the two main contacts initially were Georgie and Beth. Great personalities, friendly and fast at replying to emails and phone calls. It was all turned around very quickly and everyone at Harringtons seems to appear to really be happy in their jobs. Great letting agent and I would recommend them to others looking for a new home.
Michael Hollamby
Michael Hollamby
12:32 09 Apr 24
Having worked with many many lettings it has been refreshing to deal with such a dynamic and energetic team. From start to finish the team have outstanding. Special mention to Beth who has been fantastic. I can thoroughly recommend using Harringtons.
Celyn James
Celyn James
17:08 27 Mar 24
Great experience, Georgie was so knowledgeable and kind with any enquiries I had. Really put me at ease while house hunting, amazing service thank you so much!!
Madison Harris
Madison Harris
14:29 27 Mar 24
Georgie was so helpful and really kind very appreciative x
Amber-Rose Cook
Amber-Rose Cook
08:58 22 Mar 24
easy to use and navigate as a first time user
Buffy Vaughn
Buffy Vaughn
18:06 21 Mar 24
Harringtons have been so helpful so far. Everyone we’ve spoken to on the phone including Georgie have been so warm and receptive and easy to communicate with. As a couple renting together for first time me & Danny couldn’t have found better people to help us out, they’re clear and concise. We discovered them through Rightmove and would highly recommend anyone to use their services to rent with.Thanks guys!Buffy & Danny
Sajan Raja
Sajan Raja
01:48 21 Mar 24
Kerryn Johnson
Kerryn Johnson
16:58 18 Mar 24
Georgie was absolutely amazing! Very helpful, easy to talk to and all in all an absolute sweetheart. Made the process of renting and finding a property less stressful. Always happy to help and lovely to chat to!Thank you again for everything!
Julia Reinstein
Julia Reinstein
11:22 18 Mar 24
5/5 - Everyone I’ve spoken to on the phone has been so friendly and patient with our move in documents. We found Harringtons through Rightmove, and have been really happy with our interactions. The team respond to queries efficiently and are happy to answer any and all questions.
Andrew Brown
Andrew Brown
07:09 15 Mar 24
A really excellent agency, who are very easy and friendly to deal with. Highly recommended.
Rob Rainbird
Rob Rainbird
18:04 13 Mar 24
Lovely staff and all round positive experience - Georgie is an absolute diamond and a credit to the team!
Tori Tor
Tori Tor
11:15 08 Mar 24
Harringtons have been really helpful and very swift with their responses. Georgie was very proffesional and really friendly when she did the viewings with me and Beth on the phone was again really helpful and gave me hope when I was explaining my eagerness to find somewhere new to live. Thanks Harringtons!
christos papanicolaou
christos papanicolaou
09:33 07 Mar 24
Staff were brilliant. Very helpful
Yasmin Bright
Yasmin Bright
20:54 01 Mar 24
I'm in a difficult situation at the moment with my landlord wanting to sell the flat that myself and my 3 children have been living in for 7 years. I came across Harringtons Viewings by applying to view some properties outside of my area.Unfortunately I haven't been able to sort anything with Harringtons, however I wanted to write this to say that they have been nothing but kind, warm and very understanding of my situation. I've been really impressed by their customer service (namely Georgie & Beth) and hope that they are able to find me something eventually!Thanks so much.Yasmin
Tegan
Tegan
17:30 22 Feb 24
Have been very accommodating and helpful when calling agents. They have been very helpful in being able to secure a house for students.
TheFlyingCrocodile
TheFlyingCrocodile
16:42 21 Feb 24
Went above and beyond to get things sorted for me
Brittany Stace
Brittany Stace
11:18 24 Jan 24
Harringtons have been incredibly helpful and supportive of us as new renters and they have been super efficient in getting all of the documents sent through and signed in such a short period of time. Thank you!
Georgie Prebble
Georgie Prebble
20:36 05 Jan 24
Jade Innes
Jade Innes
10:24 04 Jan 24
So far the service has been good. The staff are very friendly and quick to respond to any questions and requests.
Polly Smith
Polly Smith
11:17 28 Dec 23
we chose this letting agents as they chose a good bills company that is much cheaper than other agents. When viewing houses the staff were very friendly and have been very helpful in answering our questions and making the process as easy as possible.
Emma Howe
Emma Howe
16:06 14 Nov 23
I would rate Harringtons Lettings a 5/5. Very lovely on the phone and very quick and easy to communicate with via email. Any problems have been resolved in no time at all. So far so good!I found Harringtons via Rightmove.
Akwisitions Feedback
Akwisitions Feedback
16:25 30 Oct 23
Very responsive and super helpful throughout the process. Highly recommended!
Chloe Ballard
Chloe Ballard
17:28 02 Oct 23
Although I have only been renting with Harringtons for a short period of time, I have had nothing but a positive experience. From viewing to admin updates. The admin team especially are very polite and quick to respond and I have no doubt that the rest of my tenancy will run smoothly. I would recommend to anyone considering renting in brighton.
Matthew Ball
Matthew Ball
11:46 19 Sep 23
Professional communication with tenant although entirely impersonal. There was a bigger disconnect in their communication with the landlord in most cases, which seemed to be either slow or non-existent (discovered after contacting the landlord directly).Property was full of spider webs on day 1 despite apparently being professionally cleaned. Took a day off of work to clean it on move out day, leaving it cleaner than when it received but still had to pay part of the deposit for professional cleaning.It has been a while since I have rented, but I'll avoid letting agencies completely now if this is anything close to the average renting experience.
Ronan SK
Ronan SK
12:38 12 Sep 23
Great professionalism/communciation from the start up until the end of my tenancy. Definitely set the standards for what agencies should be like. Highly recommend to those within Brighton.
Daniel Sutton
Daniel Sutton
10:29 24 Aug 23
I have rented with Harringtons Lettings before and have always found the agents to be quick, efficient, friendly and helpful. I loved their service so much I have chosen to rent with Harringtons again. Faultless 😊
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